Introduction
Workforce management plays a crucial role in improving productivity and ensuring the overall success of businesses. With an ever-evolving business environment, the workforce management process has also evolved drastically. Keeping abreast with the changing business dynamics and needs is important for companies to be successful. Keeping the staff motivated and improving the profitability is integral for businesses. The key emerging trends in workforce management are as follows:
Employee Engagement
Companies have realized the importance of effective employee engagement. It is necessary for promoting creativity among the employees and boosting their motivation. A motivated workforce leads to improved productivity and a pleasant working environment. Highly motivated employees reduce the attrition rates and help to cut down on staff turnover costs. Employee engagement is going to become a sound financial strategy for any business.
Use of Mobile Platforms and Artificial Intelligence
Workforce management is making use of more advanced technologies like mobile platforms and artificial intelligence. Companies are integrating such technologies increasingly in their workforce management practices. Systems like Virtual Badge enable the organizations to manage all the elements of workforce management on mobile platforms. Processes like hiring, onboarding, scheduling of tasks, monitoring time spent by employees on specific tasks etc. can all be done by the click of a button on the mobile platform. This simplifies the entire process of workforce management and improves productivity considerably.
Creating Better Communication
Creating better communication channels is a new trend which most organizations are seeking to achieve. Open and honest communication is key to any organization and recent studies have established that better communication channels have led to a 20% increase in productivity. Better communication channels improve all the aspect of workforce management and lead to better and more efficient scheduling of tasks. Platforms like Virtual Badge make it easier to communicate with individual badge holders in the organization and get updates from them. It also allows sending custom forms and surveys
Better and Personalized Scheduling
Personalized and data-driven scheduling is becoming popular. Scheduling of tasks by ensuring the best-suited staff is present on the job at the correct time can be difficult to achieve. With the evolution of flexible working hours, the scheduling process has to keep in sync and be flexible too. Organizations are making their scheduling more data-driven. This involves the integration of business data and using it to create schedules. Using business data-driven scheduling helps organizations to prepare better schedules and avoid under or overstaffing at any time which improves productivity.