Collecting field data and then processing it properly is time-consuming and tedious. It’s difficult for managers to read bad handwriting on job details, surveys, or customer requests, and that can lead to late or missed service and internal problems. With a traditional process that involves pen and paper or phone calls, someone has to transcribe messages and then file them. Without a good filing system, sometimes paperwork can’t even be found.
Inefficiencies with data collection can grind an otherwise solid operation to a standstill. What happens when client requests can’t get attended to in a timely manner? Even worse, what if incorrect service was performed because something was transcribed improperly? It can be even harder to manage if an organization is servicing multiple locations or regions.
Virtual Badge was designed to keep managers “in the know” for any job they’re working on. Create standardized mobile forms and surveys that badge-holders can complete and even upload their photos and signatures. When a badge-holder submits a form, managers can see it instantly, and it’ll be time/date stamped, geo-coded, and tied to the ID of the submitter. Stay on top of a busy workforce with Virtual Badge forms.